Terms of Services

Welcome to Systema Systems! These Terms of Service ("Terms") govern your use of our software development, server management, and backup services. By engaging with us, you agree to these Terms. Please read them carefully.

Services Provided


Systema Systems specializes in:

  • Custom web application development.
  • Optimization and maintenance of existing web applications.
  • Server management and backup solutions.

We deliver services according to agreed-upon milestones, requirements, and timelines.

Payment Terms


Advance Payment: A 30% advance payment is required before the commencement of any project.

Installments: The remaining 70% of the payment is divided into equal installments, payable upon presentation of working software that meets the agreed milestone requirements.

Hourly Rate: For additional services or tasks outside the scope of the initial agreement, our hourly fee is USD 25.

Failure to make payments on time may result in a suspension of services or delays in project delivery.

Client Responsibilities


To ensure a smooth collaboration, you agree to:

  • Provide accurate and complete project requirements.
  • Respond promptly to our inquiries and requests for feedback.
  • Pay invoices within the stipulated timeframe.
  • Maintain a secure environment for server credentials and other sensitive information.

Intellectual Property


Ownership: You retain ownership of your data and any intellectual property provided to us for project purposes.

Deliverables: Upon full payment, you will receive the intellectual property rights for the software developed, excluding any third-party components or libraries governed by separate licenses.

Licensing: Any tools, scripts, or proprietary solutions provided by Systema Systems remain our intellectual property unless otherwise agreed in writing.

Confidentiality


We commit to maintaining the confidentiality of any sensitive information you provide. Similarly, you agree not to disclose any proprietary tools, methods, or business information shared by us during the course of our collaboration.

Warranties and Disclaimers


Service Quality: We strive to deliver high-quality services that meet your expectations. However, we do not guarantee that the software or services will be error-free or uninterrupted.

Third-Party Dependencies: We are not liable for issues arising from third-party services, plugins, or libraries integrated into your project.

Limitation of Liability


To the fullest extent permitted by law, Systema Systems shall not be liable for:

  • Indirect, incidental, or consequential damages.
  • Loss of profits, data, or business opportunities.

Our liability is limited to the amount paid by you for the specific service that caused the claim.

Termination


Either party may terminate the agreement with 30 days' written notice. Upon termination:

  • You are responsible for paying for all services delivered up to the termination date.
  • We will return any of your property or data in our possession, provided all dues have been cleared.

Governing Law


These Terms are governed by the laws of the People's Republic of Bangladesh. Any disputes arising under these Terms shall be resolved in Dhaka courts.

Amendments


We may update these Terms from time to time. Updates will be posted on our website, and continued use of our services after changes constitute your acceptance of the new Terms.

Contact Us


If you have questions about these Terms, please contact us:

Systema Systems

Email: faisal(at)systemasystems.com

Phone: +8801711805769

Address: House 77, Road 13, Sector 13, Uttara, Dhaka 1230, Bangladesh


Thank you for trusting Systema Systems. Your privacy is our priority.